Last updated: 16, Sep 2026

Fareeda Atelier operates the website https://fareedaatelier.pk. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, or contact us.

We respect your privacy and aim to handle your personal information responsibly. By using our website, you acknowledge the practices described in this policy, subject to your rights and protections under applicable law.

Please read this policy carefully to understand how your information may be handled when you shop with Fareeda Atelier.

1. Information We Collect

When you browse our website, place an order, or contact Fareeda Atelier, we may collect information that you provide directly and certain technical information generated through your use of the website.

The information we may collect includes:

  • Personal information: Your name, phone number, email address, shipping address, and billing address when you place an order or contact us.
  • Order information: Products purchased, order history, order details, and selected payment method.
  • Communication information: Messages and details you provide when contacting us through WhatsApp, email, or our website contact form.
  • Technical information: Information such as your IP address, browser type, device information, and pages visited, where collected through website technologies.

The information collected may vary depending on how you interact with our website and which features you use.

2. How We Use Your Information

Fareeda Atelier uses the information collected for legitimate business purposes, including managing orders, providing customer support, and improving the shopping experience.

Depending on the information provided and the services you use, we may use your information to:

  • Process, confirm, prepare, and fulfil your orders.
  • Arrange shipping and delivery through relevant delivery partners.
  • Contact you about order confirmations, delivery updates, and order-related issues.
  • Respond to questions, requests, complaints, and customer support enquiries.
  • Maintain order records and manage day-to-day store operations.
  • Understand website performance and improve our products, website features, and customer experience where relevant.
  • Send promotional messages or offers where you have opted in or where otherwise permitted by applicable law.

You may opt out of promotional communications at any time using the unsubscribe option, where available, or by contacting us. We may still send essential communications relating to your orders or use of our services.

3. Payment Information

Fareeda Atelier offers payment methods such as Cash on Delivery (COD), bank transfer, and EasyPaisa, subject to the options available at checkout.

Payment information may be used to confirm payment status, process orders, or reconcile transactions. For bank transfers and EasyPaisa payments, customers may need to provide transaction details or payment confirmation where required.

We do not store full payment card details on our website servers, as stated in our current payment practices. However, payment-related information may be handled by the relevant payment service or financial institution according to its own procedures and privacy practices.

Please avoid sending passwords, PINs, or other confidential payment credentials through ordinary email or messaging channels.

5. How We Share Your Information

Fareeda Atelier does not sell or rent customers’ personal information to third parties. We may share relevant information with trusted third parties when necessary to operate our online store, fulfil orders, provide services, or meet legal obligations.

These parties may include:

  • Courier and delivery partners: To deliver orders and provide delivery-related updates.
  • Payment and financial service providers: To verify or process payments and reconcile transactions where necessary.
  • Website hosting and technical service providers: To host, maintain, secure, and support our website.
  • Analytics or website service providers: Where such tools are enabled, to help us understand website usage and improve performance.
  • Authorities or legal parties: Where disclosure is required by applicable law or is necessary to protect our legal rights.

We aim to share only the information reasonably necessary for the relevant purpose. Third-party service providers may process information according to their own terms, privacy policies, and applicable legal obligations.

6. Data Security and Retention

Fareeda Atelier takes reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or data storage can be guaranteed to be completely secure. While we aim to protect the information entrusted to us, we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain appropriate business records, resolve disputes, and meet applicable legal obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

7. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding the personal information we hold about you.

You can contact Fareeda Atelier to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information where applicable.
  • Withdraw consent for marketing communications.
  • Ask questions about how your personal information is collected, used, or shared.

We may need to verify your identity before responding to certain requests. Some information may need to be retained where required by law or necessary for legitimate business purposes. We will review requests in accordance with applicable legal requirements.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services, including social media platforms and external websites.

These third-party websites operate independently and may have their own privacy policies, cookies, and data-handling practices. Fareeda Atelier does not control the privacy practices of external websites.

We encourage you to review the privacy policy of any third-party website you visit before providing personal information or using its services.

10. Changes to This Privacy Policy

Fareeda Atelier may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable legal requirements.

Any revised policy will be published on this page, and the updated revision date will be displayed where appropriate.

We encourage you to review this page periodically to remain informed about how we handle personal information.

11. Contact Us

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy-related concern, please contact Fareeda Atelier using the details below.

Email: fareedaatelier@gmail.com

WhatsApp/Phone: +92 310 3333475